Set Up - Dispatch Officer Regions

The Administration link will only display for users who have administrative access to the system.  This allows certain areas of the system to be edited by administrative staff.  This process is to allow dispatch officer regions to be added, edited or deleted from the dispatch area of the system.

 Note: labels may vary depending on site preferences.

Dispatch Officer Regions are used when your officers work in teams or are assigned to a specific zone. They can be helpful if an officer is away and various officers are covering their zone in their absence. Officers can look for jobs assigned to a region, then assign themselves to any they know they can cover. 

1. From the nav bar, click the Administration link in the Modules menu. 
2. On the Administration page click on the Dispatch Administration link.
3. Go to the Drop Down Menus section.

To ADD Dispatch Officer Region

1. Click on the Maintain ­­­­link. 
2. Click the [+Create] button
3. Name:  enter the name as applicable
4. Unassigned jobs show on 'current jobs' popup: tick this box if you want unassigned jobs for this region to show on the 'current jobs' popup.
5. Click [Save] or [Cancel] to return to the landing page.

To EDIT Dispatch Officer Region

1. Click on the Maintain ­­­­link.
2. Click on the name of the item to be edited.
3. Click [Edit] to activate the fields.
4. Name: Make any changes to the display name here. 
5. Unassigned jobs show on 'current jobs' popup: tick this or untick this box depending on whether you want unassigned jobs for this region to show on the 'current jobs' popup.
6. Click [Save] or [Cancel] to return to the landing page.

To DELETE Dispatch Officer Region

1. Click on the Maintain ­­­­link.
2. Click on the name of the item to be edited.
3. Click [Edit] to activate the fields.
4. Active: If you would like the region to be hidden (not selectable/'deleted'), untick this box.
5. Click [Save] or [Cancel] to return to the landing page.