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Where to Find Features in the New ShelterBuddy Menu, Quick Reference Guide

Overview:  If you are looking for a feature that has moved as part of the April 2026 Unified Navigation update, use this quick reference table to find where it now lives in the new top menu bar.

 

Note

All features are still available — nothing has been removed. They have simply been reorganised under the new horizontal top menu. If you cannot find something using this guide, please contact your Customer Success Manager.


Feature Location Reference


Feature / Function

Old Location

New Location

Online Diary

Side menu

Search > Online Diary

Agency / Animal Transfer Search

Side menu

Search > Animal Transfer Search

Microchip Search

Side menu

Search > Microchip Search

Ambulance Pick-up Location Search

Side menu

Search > Ambulance Pick-up Location

Obedience Handler Search

Side menu

Search > Obedience Handler Search

Pre-Registration / Data Acquisition

Side menu

Search > Pre-Registration / Data Acquisition

Receipt Search

Side menu

Person > Receipt Search

Registration Owner Search

Side menu

Person > Registration Owner Search

Add Person

Side menu

Person > Add Person

Person Advanced Search

Side menu

Person > Person Advanced Search

Animal Advanced Search

Side menu

Animal > Animal Advanced Search

Animal Tasks

Side menu

Animal > Animal Tasks

Kennel Cleaning Requests

Side menu

Animal > Kennel Cleaning Requests

Planned Treatments

Side menu

Animal > Planned Treatments

Dispatch Job List

Auto-opened on login

Dispatch > (select from menu)

Bulk Updating Menu

Side menu

Modules > Bulk Updating Menu

Council Search

Side menu

Modules > Council Search

Ambulance Search

Side menu

Modules > Ambulance Search

Council Animal Link Search

Side menu

Modules > Council Animal Link Search

Sponsorship Overview

Side menu

Modules > Sponsorship Overview

Useful Links

Side menu

Modules > Useful Links

Support / Help

Side menu

Modules > Support (now links to Knowledge Base)


Tips for Getting Around

  • Use Search first: 

If you are looking for a specific animal, person, or record, start with the Search menu — it contains all lookup and search functions in one place.

  • Dispatch users: 

Dispatch no longer opens automatically on login. Navigate to Dispatch in the top menu bar to access your job list.

  • Classic and Modern UI: 

The same top menu works in both Classic and Modern UI. If you click a link and the page looks different from what you expect, your shelter may have the Modern UI enabled for that page — the functionality is the same.

Still Can't Find Something?

If a feature is not listed in this table or you cannot locate it in the new menu, please:

  1. Check with your shelter administrator — some features may be enabled or disabled per shelter.
  2. Visit the ShelterBuddy Knowledge Base via Modules > Customer Portal for additional help.